Return Policy

1. Made-to-Order Products

All products at Pop & Pun Tees are made-to-order through our print-on-demand partner, Printify. Because of this, we do not accept returns or exchanges for products that are ordered and fulfilled through our network of partners, unless:

  • The product is defective.

  • The wrong item was received.

2. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. You will need to provide the following:

  • Photos of the damaged or incorrect item.

  • Your order details (order number, shipping address, etc.).

Once we receive the necessary information, we will work with our fulfillment partners to resolve the issue. In most cases, we will offer a replacement item or a store credit.

3. Refunds

Refunds are only available in cases where an item is defective or incorrect. Once we confirm the issue, we will initiate the refund process. Please note that refunds may take several business days to appear on your original payment method, depending on your bank or payment provider.

4. Cancellations

Orders can only be canceled within 1 hour of purchase. Once production begins, we are unable to modify or cancel the order. Please ensure that all details (size, design, shipping address) are correct before completing your purchase.

5. Exchanges

We do not offer exchanges at this time due to the made-to-order nature of our products. Please ensure that you choose the correct size and product before confirming your order.

6. Return Shipping

If your return request is approved (in case of a defective or incorrect item), we will cover the return shipping costs. For all other cases, you will be responsible for any return shipping fees.

7. Non-returnable Items

Due to the custom nature of our products, we cannot accept returns or exchanges for the following:

  • Items that were not defective or incorrect.

  • Personalized or customized items.

8. Changes to Return Policy

We reserve the right to modify or update our return policy at any time. Any changes will be posted on this page.

9. Contact Us

If you have any questions or concerns about your order or our return policy, please contact us at:
📧popandpuntees@gmail.com